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Refund, Return & Cancellation Policy
At PostalLDCEBooks.in, we aim to provide a smooth and transparent purchasing experience. Since our books are printed on demand and shipped directly to customers, our refund and return policy is slightly different from traditional e-commerce platforms.
By placing an order on this website, you agree to the terms mentioned below.
Order Cancellation
Orders can be cancelled within a limited time after placing the order.
You may request a cancellation within 24 hours of placing your order, provided that the printing process has not yet started. Once the book enters the printing stage, cancellation requests will not be accepted.
To request a cancellation, please contact us with your Order ID as soon as possible.
Refund Policy
Refunds are applicable only in specific situations.
If your order is successfully cancelled within the allowed time, the refund will be initiated to your original payment method. The processing time may take a few business days depending on your payment provider.
Once the order is processed for printing or dispatched, no refund will be issued.
Return Policy
Due to the nature of print-on-demand products, we generally do not accept returns.
Each book is printed specifically for the customer after receiving the order. Therefore, returns are not applicable in cases such as change of mind, incorrect selection, or no longer required.
Damaged or Incorrect Product
We take quality seriously, but in rare cases, issues may occur.
If you receive a damaged, defective, or incorrect product, you must contact us within 3 to 5 days of delivery with proper proof (such as photos or videos).
After verification, we will offer a replacement or appropriate resolution. Refunds in such cases will be considered only if replacement is not possible.
Non-Delivery or Lost Orders
If your order is not delivered within the expected time or is lost in transit, please contact us.
We will coordinate with the delivery partner and provide a suitable solution, which may include reshipment or refund, depending on the situation.
Important Conditions
Please note the following:
Orders once printed cannot be cancelled or refunded
Returns are not accepted for personal preference or wrong selection
Customers must provide valid proof for damaged or incorrect items
Refunds, if applicable, will be processed to the original payment method only
Contact for Support
For any refund, return, or cancellation request, you can contact us at:
Email: support@postalldcebooks.in
WhatsApp: +91 8895778258
Please include your Order ID for faster resolution.
Policy Updates
We may update this policy from time to time based on operational or legal requirements. Users are advised to review this page periodically.
Final Note
We request all customers to carefully review their order details before placing an order. As each book is printed specifically for you, following the policy helps us maintain quality and provide efficient service.